The pandemic has highlighted the need for software technologies that can help provide a better healthcare experience for patients, particularly those in low-income households. One such software, Chatalk, has been making waves in the healthcare industry for its ability to provide patient feedback, patient information, and social determinants of care.
Chatalk is a mobile-first platform that enables registered and onboarded patients to check in and provide feedback based on their experience with a hospital or doctor. It also offers features such as the ability to schedule appointments with doctors or specialists and the ability to message hospital staff with questions or concerns. The software was developed by healthcare IT company Chatalk in 2017 and since then, it has become increasingly popular with hospitals and doctors as a way to provide better patient care. During the pandemic, Chatalk has been instrumental in helping hospitals handle the influx of patients, as well as providing feedback to doctors and nurses on how they are doing.
Chatalk has also been able to provide social determinants of care for patients, by allowing them to enter information about their income, education level, and living situation. This information can then be used to help provide access to services and resources that the patient may not have otherwise had access to.
The software has also been able to provide hospitals and doctors with patient feedback, which can be used to improve their practices. Patients can provide feedback on their experience at the hospital, from the time they arrived to how long they had to wait to be seen by the doctor. This feedback can then be used by hospitals and doctors to make adjustments to their practices, and ensure that the patient experience is as positive as possible.
In addition to its ability to provide patient feedback, Chatalk has also been able to provide patient information to healthcare providers. This information can be used to help doctors better understand their patients and provide better care.
The health care industry is constantly evolving, and one of its most recent innovations is the implementation of role–based access control. This type of control allows nurses, doctors, and hospital location managers, in order to quickly and easily change locations with the click of a mouse button. CHATalk, this revolutionary user permissions system, has enabled medical personnel to access new hospitals in a much more efficient manner, allowing them to spend less time on paperwork and more time focusing on patient care.
Regional and territorial directors in the health care industry are among the most prominent beneficiaries of this new system. With role-based access control, they no longer have to worry about cumbersome scheduling, as it can now be managed from any mobile or desktop device. This allows directors to have more control over their staff’s movements and more insight into their operations.
Furthermore, role-based access control makes it easier for medical personnel to access resources at different locations. For example, if a doctor needs to access a specific piece of medical equipment, they can quickly and easily do so with a few clicks of the mouse. This eliminates the need for them to travel to a different hospital, saving both time and money. Overall, role-based access control is a game changer for the health care industry.
Chatalk has been an invaluable tool for hospitals and doctors during the pandemic. It has allowed them to provide better patient care while also providing social determinants of care and patient feedback. This has been particularly important for low-income households, as it has allowed them to access services and resources that they may not have otherwise had access to. As the pandemic continues to unfold, Chatalk is sure to remain a valuable tool for healthcare providers.
During the pandemic, Chatalk had a revolutionary force of impact in the digital healthcare industry. Having the ability to provide social determinants of care, patient feedback, and patient information to healthcare providers, Chatalk saw its user base grow by 400% year–over–year, with user interactivity increasing marginally by 40%. This growth was driven by the increasing demand for digital healthcare services and the idea to strengthen the IoT in the healthcare industry. According to a recent report, the total addressable market for digital healthcare companies is estimated to be 220.94 billion dollars. Within this market, Chatalk was able to access a total addressable market (TAM) of 4.8 billion dollars in operational service inquiries. As the digital healthcare industry continues to expand, Chatalk is well-positioned to take advantage of this growth. With its innovative approach to patient care and its ability to provide social determinants of care, patient feedback, and patient information, Chatalk is sure to remain a valuable tool for healthcare providers.
